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Pega Training
Certified Pega System Architect (CSA) Training
4.5/5

Level

Advanced

Duration

10 weeks

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What is Certified Pega System Architect (CSA) Training?

Certified Pega System Architect (CSA) Training at Jast Tech is designed to help learners master Pega’s powerful low-code application development platform. This course covers core concepts such as case management, data modeling, and workflow automation in a structured manner. With hands-on training, students gain real-time experience using Pega App Studio and Dev Studio. Jast Tech focuses on industry-relevant skills that align with the latest CSA certification exam syllabus. The training is suitable for freshers as well as working professionals looking to build a career in Pega. On completion, learners are well-prepared for Pega certification and high-demand job roles.

Job Roles You Can Achieve

After completing this course

  • Solutions Architect
  • Technical Consultant
  • Implementation Specialist
  • System Administrator
  • IT Professional

Certified Pega System Architect (CSA) Training Curriculum

1
Module 01
Introduction to Pega & Case Management

Learn how to design, configure, and manage end-to-end business case lifecycles in Pega.

Overview of Pega Platform & architecture
What is a Case Type and Case Lifecycle
Define Stages, Processes, and Steps
Set Case Statuses & Task Instructions
Configure Service Level Agreements (SLAs): urgency, goals, deadlines
Routing assignments to users, work groups & queues
Configure Approval Processes and Authority Matrix
2
Module 02
Data Modelling & Integration

Understand how to define, manage, and transform data using Pega data types and data pages.

Define Data Types and Properties
Configure Data Pages and Data Transforms
Relationships: Primary Data, Sourced Data
Default & Calculated Values, Data Validation Rules
Manipulating Data and Refresh Strategies
Integration basics (external data sources, simulation)
3
Module 03
User Interface (UI) Development

Build responsive, user-friendly screens and forms using Pega’s UI components.

Configure UI elements (sections, layouts, controls)
Form Fields: add/remove, visibility settings
Dynamic Layouts and Repeating Lists
Customize dashboards and portal content
Accessibility and Localization basics
4
Module 04
Application Development

Learn application structure, rules management, inheritance, and debugging tools in Pega.

Application lifecycle: user stories, feedback, bugs
Working with Rules, Rulesets, Classes & Inheritance
Debugging tools: Tracer, Clipboard, Logs
Use of Estimator Tool for project scoping
5
Module 05
Security & Access Control

Configure user roles, access groups, and permissions to secure Pega applications.

Manage Roles, Access Groups, Privileges
Configure Security Policies
Tracking changes & audit basics

Related Courses

Training Roadmap

Seven intentional milestones — from first session to dream job.

Onboarding

01
  • Meet your industry mentor
  • Define your goals
  • Skill gap assessment

Core Learning

02
  • Live interactive classes
  • AI-curated content
  • Recorded sessions

Hands-on Practice

03
  • Weekly assignments
  • MCQ evaluations
  • Module quizzes

Real Projects

04
  • 3 live industry projects
  • Portfolio building
  • Case studies

Mentorship

05
  • 1:1 doubt sessions
  • Peer collaboration
  • Expert feedback

Certification

06
  • Exam preparation
  • Practice dumps
  • Industry-recognised certificate

Career Launch

07
  • Resume crafting
  • Mock interviews
  • Job placement support

Key Projects

Hands-on experience with real-world scenarios designed for mastery.

Customer Service Request Management System

This project involves designing a Pega-based customer service request management application where users can raise service requests, track status, and receive timely updates. The application includes case lifecycle design with multiple stages such as request creation, verification, processing, approval, and resolution. Data modeling is used to capture customer and request details, while SLAs ensure timely handling of cases. The project helps learners understand case management, routing, UI configuration, and reporting using Pega App Studio and Dev Studio.

Loan Application Processing System

In this project, learners build an end-to-end loan application processing system using Pega. The application manages customer loan requests through stages like application submission, document verification, credit evaluation, approval, and disbursement. Data pages and data transforms are used to handle customer and financial data, while business rules automate eligibility checks and approvals. This project strengthens skills in workflow automation, data integration basics, security configuration, and exception handling.

Employee Onboarding and Approval Workflow

This project focuses on creating an employee onboarding workflow application in Pega that automates hiring approvals and onboarding activities. The case type includes stages such as HR review, manager approval, IT setup, and final onboarding confirmation. User roles and access groups are configured to control task visibility, and UI forms are designed for data capture and validation. This project provides practical exposure to case design, access control, reporting, and testing within a real-world business scenario.

Available Course Schedules

Select a schedule that works best for you

Weekend

Starts

23 May 2026

Time

09:30 AM – 12:30 PM

Duration

10 weeks

Weekdays

Starts

25 May 2026

Time

07:00 AM – 09:00 AM

Duration

10 weeks

Weekend

Starts

30 May 2026

Time

02:00 PM – 05:00 PM

Duration

10 weeks

Weekdays

Starts

01 Jun 2026

Time

08:00 PM – 10:00 PM

Duration

10 weeks

Need a custom schedule?

Our team will craft the perfect batch for you.

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What We Offer Beyond Courses

24/7 Support

Round-the-clock assistance

LinkedIn Profile

Professional profile building

Resume Writing

Expert resume crafting

Alumni Guidance

Mentorship from graduates

Interview Prep

Mock interviews & tips

Live Projects

Real-world experience

Review from Tejas Kumar

Tejas Kumar

Review from Sakshi Singh

Sakshi Singh

Review from Sanjay Patel

Sanjay Patel

Specialized Training Programs

JastTech For Corporates

JastTech Courses

Certification Details

Certified Pega System Architect (CSA) Training – Associate

  • Exam Name

    Certified Pega System Architect (CSA) Training – Associate

  • Exam Code

    SAA-C03

  • Duration

    130 minutes

  • Format

    Multiple Choice & Multi-Response

  • Passing Score

    720 (Scale: 100–1000)

  • Level

    Associate

Certificate of Completion

Prepare

Top Interview Questions

Curated questions with expert answers to help you ace your next interview.

How would you design a case in Pega where certain stages should automatically skip based on user input, without writing custom code?

In Pega, stages can be skipped by applying conditional logic at the stage or process level. Using the “When” condition or visibility rule, I can configure conditions that evaluate user input or case data. If the condition is not met, the stage is automatically skipped. This approach uses Pega’s low-code configuration and avoids custom coding while keeping the case lifecycle flexible and maintainable.

When would you choose a Data Page over a Data Transform, and how does refresh strategy impact application performance?

A Data Page is used when data needs to be reused across the application, accessed by multiple cases, or sourced from an external system. A Data Transform is mainly used to manipulate or copy data within a case. Refresh strategy is important because frequent refreshes can impact performance, so choosing options like “Reload once per interaction” or “Do not refresh when parameters change” helps optimize system efficiency.

Explain how rule resolution works in Pega and why it is important when multiple teams are working on the same application

Rule resolution in Pega determines which rule instance is executed based on factors such as class hierarchy, ruleset version, and rule availability. It ensures that the most appropriate rule is selected without duplication. In multi-team environments, rule resolution allows teams to safely extend or override rules without affecting core functionality, supporting reuse and parallel development.

Support

Frequently Asked FAQs

Can't find what you're looking for? Reach out to our support team anytime.

What is the Certified Pega System Architect (CSA) certification?

The Certified Pega System Architect (CSA) certification is an entry-level credential offered by Pega that validates a candidate’s ability to design and build business applications using the Pega low-code platform. It focuses on core concepts such as case management, data modeling, user interface configuration, and application development. This certification proves that the candidate understands Pega best practices and can contribute effectively to real-world Pega projects.

Who should enroll in the CSA training course?

CSA training is ideal for fresh graduates, software developers, business analysts, QA professionals, BPM professionals, and anyone looking to transition into Pega development. It is also suitable for working professionals who want to upskill in low-code application development. Since Pega is widely used in banking, insurance, healthcare, and enterprise automation, this course opens doors across multiple industries.

Are there any prerequisites for CSA training?

There are no mandatory prerequisites to enroll in CSA training. Candidates with basic knowledge of software development, databases, or business process management may find it easier to understand the concepts. However, even non-technical candidates can learn Pega successfully because of its visual, low-code approach and guided application development features.

What skills will I gain after completing this course?

After completing CSA training, you will gain strong skills in designing case lifecycles, configuring workflows, managing data objects, building user interfaces, and applying business rules. You will also learn to use Pega tools such as App Studio, Dev Studio, Tracer, and Clipboard for application development and debugging. These skills are directly applicable to real-time enterprise projects.

The support team was very cooperative and responsive. They made sure all doubts were cleared without delay. Great experience overall.

Vedant Shinde
Vedant Shinde

I had a great experience with the RF Circuit Design course. Thanks to the teaching staff for such a well planned and structured curriculum it really helped me clear my technical certification for my job.

Irfan Shah
Irfan Shah

I enrolled in the Post-Silicon Validation Certification Training at JastTech and found it quite different from typical courses. They focus on debugging techniques and real chip-level scenarios, which gave me a better idea of how things work.

Gayatri Sonawane
Gayatri Sonawane

One thing I really liked about the Data Analyst course at JastTech is their focus on consistency. Regular sessions and tasks help you stay on track and build a daily learning habit. Also, they provide recordings after live sessions, which help in revision.

Sanmitra Kamble
Sanmitra Kamble

I joined JastTech for the DFT course a few months back. At first, I wasn’t sure what to expect, but the classes turned out to be really helpful. The teaching is simple and not too complicated, which helped me keep up.

sachin kumar
sachin kumar

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