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Duck creek
Duck Creek Billing & Claims Specialist
5/5

Level

Advanced

Duration

8 weeks

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What is Duck Creek Billing & Claims Specialist?

The Duck Creek Billing & Claims Specialist course at Jast Tech is designed to equip learners with comprehensive expertise in one of the fastest-growing areas of insurance technology. Duck Creek is a leading Property & Casualty (P&C) insurance platform that enables organizations to automate and optimize core business functions such as billing and claims management in a seamless, scalable environment. This program covers full billing lifecycle processes—from account structure, invoicing, payment plans, collections, and reconciliation—to claims lifecycle handling from First Notice of Loss (FNOL) through investigation, adjudication, settlement, and recovery. Learners will gain practical insights into configuring billing rules, handling payments and refunds, managing delinquency workflows, and understanding claims tasks, reserves, coverage validation, and fraud management. The curriculum also emphasizes integrations with payment gateways, REST APIs, and data exchange between billing, claims, and policy modules. Through real-world scenarios, hands-on labs, and project assignments, you will build job-ready skills that align with industry demands and global best practices. Graduates will be prepared for roles that support Insurers, System Integrators, and Technology Consulting firms.

Job Roles You Can Achieve

After completing this course

  • Solutions Architect
  • Technical Consultant
  • Implementation Specialist
  • System Administrator
  • IT Professional

Duck Creek Billing & Claims Specialist Curriculum

1
Module 01

Introduction to Duck Creek & Insurance Domain

Foundation of Duck Creek platform, architecture, suite components, and P&C insurance essentials.

P&C Insurance Concepts
Duck Creek Suite Architecture
Policy vs Billing vs Claims
Environment Setup & Tools Introduction
2
Module 02

Billing Fundamentals

Learn billing system structure, account setup, invoicing logic, and financial activities.

Billing Account Structure
Customer & Hierarchy Setup
Invoicing Basics
Billing Roles & Permissions
3
Module 03

Billing Setup & Configuration

Configure billing rules, schedules, fees, discounts, and installment plans.

Invoice Cycles & Plans
Fees, Discounts & Surcharges
Agency & Producer Billing Setup
4
Module 04

Billing Transactions & Payment Handling

Process payments, refunds, cancellations, adjustments, write-offs, and reinstatements.

Payment Processing Workflow
Refunds & Financial Adjustments
Policy Transaction Impacts
5
Module 05

Collections & Delinquency Management

Automate overdue processing, dunning notices, delay triggers, and recovery mechanisms.

Dunning Cycles
Delinquency Workflow Automation
Aging & Reconciliation Reports

Related Courses

Training Roadmap

Seven intentional milestones — from first session to dream job.

Onboarding

01
  • Meet your industry mentor
  • Define your goals
  • Skill gap assessment

Core Learning

02
  • Live interactive classes
  • AI-curated content
  • Recorded sessions

Hands-on Practice

03
  • Weekly assignments
  • MCQ evaluations
  • Module quizzes

Real Projects

04
  • 3 live industry projects
  • Portfolio building
  • Case studies

Mentorship

05
  • 1:1 doubt sessions
  • Peer collaboration
  • Expert feedback

Certification

06
  • Exam preparation
  • Practice dumps
  • Industry-recognised certificate

Career Launch

07
  • Resume crafting
  • Mock interviews
  • Job placement support

Key Projects

Hands-on experience with real-world scenarios designed for mastery.

Policy Billing Lifecycle Automation System

This project focuses on implementing an end-to-end billing solution using Duck Creek Billing to manage the complete policy billing lifecycle from account creation to invoice generation and payment reconciliation. It covers installment plans, payment plans, fees, discounts, cancellations, reinstatements, and delinquency processing. Business rules are configured to automate invoicing schedules, dunning notices, and collection workflows. Payment methods such as ACH and credit cards are integrated to support real-time transactions. The project mirrors real-world billing operations used by large P&C insurance carriers to ensure accuracy, compliance, and financial control.

Claims FNOL to Settlement Management System

This project involves developing a comprehensive claims management solution using Duck Creek Claims to handle the full claims lifecycle from First Notice of Loss (FNOL) to final settlement. It includes claim intake, coverage validation, reserve management, investigation workflows, fraud indicators, and claim payments. Automated rules are applied to route tasks, enforce approval authority, and ensure regulatory compliance. Financial transactions are tracked accurately to support claim payouts and recoveries. The project reflects real-world claims processing workflows followed by enterprise insurance organizations.

Integrated Billing and Claims Financial Reconciliation System

This project focuses on integrating Duck Creek Billing and Claims modules to ensure seamless financial synchronization between premium billing and claim payouts. It manages payment posting, refunds, claim disbursements, and reconciliation across systems using configured business rules and APIs. Exception handling is implemented to address payment failures, overpayments, and financial adjustments. Reporting dashboards are created to monitor billing balances, claims expenses, and overall financial health. The project represents enterprise-level integration scenarios commonly used by insurers to maintain financial transparency and operational efficiency.

Available Course Schedules

Select a schedule that works best for you

Weekend

Starts

23 May 2026

Time

09:30 AM – 12:30 PM

Duration

8 weeks

Weekdays

Starts

25 May 2026

Time

07:00 AM – 09:00 AM

Duration

8 weeks

Weekend

Starts

30 May 2026

Time

02:00 PM – 05:00 PM

Duration

8 weeks

Weekdays

Starts

01 Jun 2026

Time

08:00 PM – 10:00 PM

Duration

8 weeks

Need a custom schedule?

Our team will craft the perfect batch for you.

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What We Offer Beyond Courses

24/7 Support

Round-the-clock assistance

LinkedIn Profile

Professional profile building

Resume Writing

Expert resume crafting

Alumni Guidance

Mentorship from graduates

Interview Prep

Mock interviews & tips

Live Projects

Real-world experience

Review from Tejas Kumar

Tejas Kumar

Review from Sakshi Singh

Sakshi Singh

Review from Sanjay Patel

Sanjay Patel

Specialized Training Programs

JastTech For Corporates

JastTech Courses

Certification Details

Duck Creek Billing & Claims Specialist – Associate

  • Exam Name

    Duck Creek Billing & Claims Specialist – Associate

  • Exam Code

    SAA-C03

  • Duration

    130 minutes

  • Format

    Multiple Choice & Multi-Response

  • Passing Score

    720 (Scale: 100–1000)

  • Level

    Associate

Certificate of Completion

Prepare

Top Interview Questions

Curated questions with expert answers to help you ace your next interview.

Q1. What are key components of Duck Creek Billing?

Billing account structure, invoice cycles, payment processing, collections/delinquency workflows, and payment gateway integration.

Q2. Explain the FNOL process in Duck Creek Claims.

FNOL captures initial loss details, triggers assignment, opens the claim record, and routes tasks for investigation and validation.

Q3. How do you handle delinquency in Duck Creek Billing?

Configure dunning cycles, define delinquency triggers, automate notices, and execute recovery or write-off actions.

Q4. What is the role of APIs in Duck Creek integrations?

APIs (REST/SOAP) enable data exchange between billing, claims, policy modules, and third-party systems like payment processors.

Q5. What reporting capabilities exist for billing and claims?

Dashboards and financial/regulatory reports help monitor performance, compliance, trends, and operational metrics for both billing and claims functions.

Support

Frequently Asked FAQs

Can't find what you're looking for? Reach out to our support team anytime.

Q1. What is Duck Creek Billing & Claims Specialist?

A professional trained to configure and manage Duck Creek Billing and Claims modules to support P&C insurance processes from invoicing to claims settlement.

Q2. Do I need insurance or coding experience to enroll?

Basic insurance or software understanding helps, but the course covers fundamentals so beginners can learn core concepts before advancing.

Q3. What jobs can I get after this course?

Roles like Duck Creek Billing Specialist, Claims Specialist, Implementation Consultant, QA Analyst (Billing/Claims), and Business Analyst in insurance tech.

Q4. Will I get certification?

Upon completion, you receive a course completion certificate, and you can pursue official Duck Creek Billing/Claims certification.

Q5. Is hands-on experience included?

Yes, through real assignments and practical projects that simulate end-to-end billing and claims workflows.

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