Build a complete IT Helpdesk system for companies located in Noida IT sectors. This project focuses on automating incident, problem, and request management using ServiceNow ITSM. Learners configure user roles, service catalog, workflows, and SLA rules to simulate real enterprise environments commonly found in Noida tech parks.

Design a Configuration Management Database for a large Noida-based office campus. Students create configuration items, asset relationships, and discovery rules to track laptops, servers, network devices, and applications. This project teaches real-world infrastructure visibility used by IT companies in Noida.

Develop an Employee Self-Service Portal for organizations in Noida, allowing staff to raise HR and IT requests such as access permissions, onboarding, and system support. Learners implement approval workflows, catalog items, UI policies, and automation to improve internal operations.