This project focuses on designing and analyzing an end-to-end policy administration solution using the Duck Creek platform. It covers the complete policy lifecycle from quote creation to bind, endorsement, renewal, and cancellation. Business rules are defined for underwriting guidelines, rating calculations, and eligibility validation. The Business Analyst documents requirements, maps workflows, and supports configuration to ensure compliance with P&C insurance standards. The project reflects real-world policy processing workflows used by large insurance carriers.

This project involves analyzing and implementing an automated insurance billing solution using Duck Creek Billing. It manages invoice generation, payment schedules, adjustments, refunds, and delinquency handling across multiple policy types. Business rules are applied to control billing frequency, installment plans, late fees, and payment validations. The Business Analyst prepares BRDs, defines financial workflows, and supports UAT to ensure accuracy and regulatory compliance. The project mirrors enterprise-level billing operations used in the insurance industry.

This project focuses on developing a structured claims processing workflow using Duck Creek Claims. It manages the complete claims lifecycle from first notice of loss (FNOL) to investigation, approval, and settlement. Business rules are applied for claim eligibility, reserve calculations, and settlement authorization. SLAs are configured to ensure timely claim resolution and customer satisfaction. The project represents real-world claims handling processes followed by large P&C insurance organizations.