This project focuses on designing an HR case management system that centralizes employee HR queries such as payroll issues, leave clarifications, and policy questions. It manages the complete lifecycle from case creation to resolution using predefined workflows, priority rules, and SLAs. Knowledge articles are linked to reduce repetitive queries and improve response times. The project reflects real-world HR shared services operations used by enterprise organizations.

This project involves building an end-to-end digital onboarding service using HR Service Delivery principles. It manages new hire requests, document submissions, approvals, and task assignments across HR and IT teams. Automated workflows ensure timely completion, while SLAs track onboarding efficiency. The project mirrors real corporate onboarding processes for workforce scalability.

This project focuses on creating an employee self-service portal where employees can raise HR requests, track case status, and access HR knowledge articles. Service catalogs are designed for common HR needs such as leave, benefits, and personal data updates. The solution improves employee satisfaction and reduces manual HR workload, reflecting modern HRSD implementations.