D365 certifications prove mastery of AI-driven CRM & ERP tools.They validate skills in Copilot and Power Platform,ensure highlevel career growth and expertise in modern business automation
D365 certifications prove mastery of AI-driven CRM & ERP tools.They validate skills in Copilot and Power Platform,ensure highlevel career growth and expertise in modern business automation
Level
Advanced
Duration
10 weeks
















Microsoft Dynamics 365 certifications are professional credentials that validate a person's technical proficiency in Microsoft’s integrated suite of business applications, which blend Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) into a unified cloud ecosystem. As of late 2025, these certifications have evolved to emphasize the practical application of generative AI through Microsoft Copilot and the integration of the Power Platform to automate complex business workflows. They are structured into three main levels—Fundamentals for beginners, Associate for specialized functional consultants, and Expert for solution architects—covering diverse business areas such as finance, supply chain management, sales, and customer service. Earning a certification requires passing a rigorous, role-based exam that tests your ability to solve real-world scenarios, and because the platform updates frequently, these credentials must be renewed annually through free online assessments to ensure your skills remain current with the latest technological advancements.
Microsoft Dynamics 365 certifications are professional credentials that validate a person's technical proficiency in Microsoft’s integrated suite of business applications, which blend Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) into a unified cloud ecosystem. As of late 2025, these certifications have evolved to emphasize the practical application of generative AI through Microsoft Copilot and the integration of the Power Platform to automate complex business workflows. They are structured into three main levels—Fundamentals for beginners, Associate for specialized functional consultants, and Expert for solution architects—covering diverse business areas such as finance, supply chain management, sales, and customer service. Earning a certification requires passing a rigorous, role-based exam that tests your ability to solve real-world scenarios, and because the platform updates frequently, these credentials must be renewed annually through free online assessments to ensure your skills remain current with the latest technological advancements.
Job Roles You Can Achieve
After completing this course
The Foundation (Core Ecosystem)
Before diving into specific apps, students must understand the "glue" that holds D365 together.
The "Customer Experience" (CRM) Path
Microsoft has recently moved away from isolated Sales/Marketing exams toward a unified "Customer Experience" approach.
The "Finance & Operations" (ERP) Path
The ERP side is highly sought after by large enterprises. Note: The MB-300 "Core" requirement has been removed, so students can jump straight into specializations.
Technical & Expert Levels
For those who want to build or architect the systems.
Seven intentional milestones — from first session to dream job.
Select a schedule that works best for you
Starts
04 Jul 2026
Time
09:30 AM – 12:30 PM
Duration
10 weeks
Starts
06 Jul 2026
Time
07:00 AM – 09:00 AM
Duration
10 weeks
Starts
11 Jul 2026
Time
02:00 PM – 05:00 PM
Duration
10 weeks
Starts
13 Jul 2026
Time
08:00 PM – 10:00 PM
Duration
10 weeks
Our team will craft the perfect batch for you.
Real Feedback from our clients
Round-the-clock assistance
Professional profile building
Expert resume crafting
Mentorship from graduates
Mock interviews & tips
Real-world experience



See how we stand out from the competition
Well-structured, up-to-date curriculum designed by industry experts to build strong fundamentals and advanced knowledge.
Outdated or incomplete curriculum that may not cover current industry needs.
Extensive practical sessions, live demos, and hands-on exercises to ensure real learning.
Limited practical exposure with theory-heavy teaching approach.
Learn from certified professionals with years of industry experience and teaching expertise.
Instructors with limited industry experience or practical knowledge.
Work on real-world projects that enhance problem-solving skills and build a strong portfolio.
Lack of real-world projects or unrealistic practice examples.
Regular assignments, quizzes, and assessments to track progress and strengthen concepts.
Irregular assessments or no proper evaluation of learning.
Resume building, interview preparation, and placement assistance to boost your career.
Limited or no career support and placement assistance.
24/7 doubt resolution and personalized guidance from instructors whenever you need it.
Slow doubt resolution or limited support availability.
Industry-recognized certificate that validates your skills and enhances your career opportunities.
Certificates with little industry value or recognition.
Lifetime access to course content, recordings, and resources even after completing the course.
Limited access duration with extra charges for resources.
High-quality training at affordable prices with no hidden costs and flexible payment options.
High course fees with hidden charges and no flexibility.
Microsoft Dynamics 365 certification – Associate
130 minutes
Multiple Choice & Multi-Response
720 (Scale: 100–1000)
Associate

Prepare
Curated questions with expert answers to help you ace your next interview.
Answer: Copilot has shifted these from manual data entry to "review-and-act" workflows. In Sales (MB-280), Copilot can now automatically summarize LinkedIn profiles of leads and draft personalized emails based on past successful deal data. In Customer Service, it summarizes long email threads and suggests knowledge-base articles in real-time. The consultant's role now is to configure the AI prompts and ensure the Dataverse quality is high enough for the AI to give accurate suggestions.
Answer: Dual-write is a near-real-time infrastructure that provides bidirectional integration between Dynamics 365 Finance & Operations (ERP) and Dataverse (CRM). It is critical because it ensures that when a customer’s address is updated in the Sales app, it is instantly reflected in the Finance app without waiting for a batch job. This maintains data integrity across the entire enterprise ecosystem.
Answer: Unmanaged Solutions: Used in development environments. They allow you to edit components directly. When you delete an unmanaged solution, the components (tables, fields) stay in the environment.
Managed Solutions: Used for "Production" environments. They are a sealed package. If you delete a managed solution, all its components are also removed, ensuring a clean and controlled deployment process.
Answer: Model-Driven App: I would choose this if the client needs a data-heavy application focused on business processes (like a full ERP or CRM module). It is built on the Dataverse schema and provides a consistent, standardized UI.
Canvas App: I would choose this for a specific, task-based mobile experience where a highly customized user interface is required (like an on-field inspection app or a simple employee expense portal).
Answer: Financial Dimensions allow you to categorize transactions (by Department, Project, or Cost Center) without creating a unique account for every possible combination in your Chart of Accounts. Instead of having 5,000 accounts, you have a small, lean COA and use dimensions to "slice and dice" the data for advanced reporting and Power BI analysis.
Support
Can't find what you're looking for? Reach out to our support team anytime.
Role-based (Associate) and Specialty certifications are valid for one year from the date you earn them. Fundamentals certifications (like MB-910 or MB-920) do not expire and remain valid as long as the technology is relevant.
Renewal is free and does not require retaking the full proctored exam. Six months before your certification expires, you become eligible for an online, unproctored renewal assessment on Microsoft Learn. Once you pass this short assessment, your certification is extended for another year.
Currently, Microsoft has removed most strict prerequisites for Associate-level exams. You do not need to pass a Fundamentals exam (MB-910/920) or the old MB-300 Core exam before taking a functional consultant exam like Finance (MB-310) or Sales (MB-280). However, the Expert level certifications still require you to hold at least one relevant Associate certification first.
Yes. You can choose to take your exam at a Pearson VUE testing center or via an online proctored session from your home or office. Online exams require a stable internet connection, a webcam, and a private space where you will not be interrupted.
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JastTech
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JastTech
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JastTech
Training & Development Center
Plot no 9, IT Park, Madhapur, Hyderabad, Telangana 500081
JastTech
Training & Development Center
Sr. No. 30/2/1, 3rd Floor, Above Rajrshi Shahu Bank & BOB Balaji Nagar, Dhankawadi, Katraj, Pune, Maharashtra 411043
JastTech
Training & Development Center
Millenium City - Tower I, Salt Lake, Kolkata, West Bengal 700091
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