Master Microsoft Dynamics 365 Marketing Functional Consultant skills to configure, automate, and optimize marketing campaigns, customer journeys, events, and analytics for business impact.
Master Microsoft Dynamics 365 Marketing Functional Consultant skills to configure, automate, and optimize marketing campaigns, customer journeys, events, and analytics for business impact.
Level
Advanced
Duration
8 weeks
















The Microsoft Dynamics 365 Marketing Functional Consultant Associate (MB-220) course equips learners with the practical skills to implement, configure, and manage Dynamics 365 Marketing solutions for enterprise marketing campaigns. You will learn how to set up core marketing features, manage segments, create personalized marketing emails, capture leads, and design automated customer journeys. The curriculum also covers event and webinar management, marketing forms and landing pages, surveys using Customer Voice, and compliance with data privacy standards. By building proficiency in segmentation, lead scoring, email orchestration, and analytics dashboards, participants will drive measurable business outcomes and deliver tailored customer experiences. This course aligns with the official MB-220 certification skills measured by Microsoft, emphasizing real-world application of marketing automation, integration with Power Platform tools, and analysis of marketing results. Ideal for marketing professionals and Dynamics consultants, the course prepares you for the MB-220 exam and functional responsibilities that support digital engagement and customer lifecycle management across omnichannel campaigns.
The Microsoft Dynamics 365 Marketing Functional Consultant Associate (MB-220) course equips learners with the practical skills to implement, configure, and manage Dynamics 365 Marketing solutions for enterprise marketing campaigns. You will learn how to set up core marketing features, manage segments, create personalized marketing emails, capture leads, and design automated customer journeys. The curriculum also covers event and webinar management, marketing forms and landing pages, surveys using Customer Voice, and compliance with data privacy standards. By building proficiency in segmentation, lead scoring, email orchestration, and analytics dashboards, participants will drive measurable business outcomes and deliver tailored customer experiences. This course aligns with the official MB-220 certification skills measured by Microsoft, emphasizing real-world application of marketing automation, integration with Power Platform tools, and analysis of marketing results. Ideal for marketing professionals and Dynamics consultants, the course prepares you for the MB-220 exam and functional responsibilities that support digital engagement and customer lifecycle management across omnichannel campaigns.
Job Roles You Can Achieve
After completing this course
Introduction to Dynamics 365 Marketing
Introduces the Dynamics 365 Marketing application, its business value in digital engagement, core capabilities, and how it integrates with the broader Dynamics 365 ecosystem.
Configure Marketing Environment
Covers initial configuration including organizational settings, authentication, consent management, and foundational setup to support secure and compliant marketing operations.
Segments and Lists
Learn to create and manage both static and dynamic segments and lists to target audiences for campaigns and journeys.
Marketing Forms and Pages
Design and deploy forms and landing pages that capture leads and customer data, integrating them into journeys and external sites.
Lead, Contact & Account Management
Covers capturing, scoring, nurturing leads, and managing key customer records to support conversion and sales alignment.
Seven intentional milestones — from first session to dream job.
Hands-on experience with real-world scenarios designed for mastery.
Customer Journey Automation & Campaign Management System
Event & Webinar Marketing Management System
Lead Capture, Nurturing & Analytics System
Select a schedule that works best for you
Starts
23 May 2026
Time
09:30 AM – 12:30 PM
Duration
8 weeks
Starts
25 May 2026
Time
07:00 AM – 09:00 AM
Duration
8 weeks
Starts
30 May 2026
Time
02:00 PM – 05:00 PM
Duration
8 weeks
Starts
01 Jun 2026
Time
08:00 PM – 10:00 PM
Duration
8 weeks
Our team will craft the perfect batch for you.
Real Feedback from our clients
Round-the-clock assistance
Professional profile building
Expert resume crafting
Mentorship from graduates
Mock interviews & tips
Real-world experience



Microsoft Dynamics 365 Marketing Functional Consultant Associate MB-220 – Associate
SAA-C03
130 minutes
Multiple Choice & Multi-Response
720 (Scale: 100–1000)
Associate

Prepare
Curated questions with expert answers to help you ace your next interview.
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Support
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Q1: What is MB-220 certification?
A: MB-220 validates skills to implement and manage Dynamics 365 Marketing, covering marketing automation, customer journeys, email campaigns, events, and analytics.
Q2: Who should take this course?
A: Marketing professionals, Dynamics consultants, and functional implementers seeking to build marketing automation expertise and prepare for the MB-220 exam.
Q3: Do I need coding skills?
A: No, the focus is on functional configuration; basic technical familiarity helps but programming is not required.
Q4: Is this certification difficult?
A: It is moderately challenging; practical experience and hands-on practice with Dynamics 365 Marketing improve success.
Q5: How does this integrate with other Microsoft tools?
A: It integrates with Customer Insights, Power Platform (Power Automate, Power BI), Customer Voice, Teams, and Sales for comprehensive engagement.
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JastTech
Training & Development Center
Office 402, Tech Park Road, Hinjewadi, Pune, Maharashtra 411057
JastTech
Training & Development Center
Millenium City - Tower I, Salt Lake, Kolkata, West Bengal 700091
JastTech
Training & Development Center
Plot no 9, IT Park, Madhapur, Hyderabad, Telangana 500081
JastTech
Training & Development Center
Office 402, Tech Park Road, Hinjewadi, Pune, Maharashtra 411057
JastTech
Training & Development Center
Millenium City - Tower I, Salt Lake, Kolkata, West Bengal 700091
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