Master Microsoft Dynamics 365 Marketing Functional Consultant skills to configure, automate, and optimize marketing campaigns, customer journeys, events, and analytics for business impact.
Level
Advanced
Duration
8 weeks
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The Microsoft Dynamics 365 Marketing Functional Consultant Associate (MB-220) course equips learners with the practical skills to implement, configure, and manage Dynamics 365 Marketing solutions for enterprise marketing campaigns. You will learn how to set up core marketing features, manage segments, create personalized marketing emails, capture leads, and design automated customer journeys. The curriculum also covers event and webinar management, marketing forms and landing pages, surveys using Customer Voice, and compliance with data privacy standards. By building proficiency in segmentation, lead scoring, email orchestration, and analytics dashboards, participants will drive measurable business outcomes and deliver tailored customer experiences. This course aligns with the official MB-220 certification skills measured by Microsoft, emphasizing real-world application of marketing automation, integration with Power Platform tools, and analysis of marketing results. Ideal for marketing professionals and Dynamics consultants, the course prepares you for the MB-220 exam and functional responsibilities that support digital engagement and customer lifecycle management across omnichannel campaigns.
- Solutions Architect
- Technical Consultant
- Implementation Specialist
- System Administrator
- IT Professional
Microsoft Dynamics 365 Marketing Functional Consultant Associate MB-220 Curriculum
Introduction to Dynamics 365 Marketing
Introduces the Dynamics 365 Marketing application, its business value in digital engagement, core capabilities, and how it integrates with the broader Dynamics 365 ecosystem.
Configure Marketing Environment
Covers initial configuration including organizational settings, authentication, consent management, and foundational setup to support secure and compliant marketing operations.
Segments and Lists
Learn to create and manage both static and dynamic segments and lists to target audiences for campaigns and journeys.
Marketing Forms and Pages
Design and deploy forms and landing pages that capture leads and customer data, integrating them into journeys and external sites.
Lead, Contact & Account Management
Covers capturing, scoring, nurturing leads, and managing key customer records to support conversion and sales alignment.
Related Courses
Training Roadmap
Seven intentional milestones — from first session to dream job.
Onboarding
- Meet your industry mentor
- Define your goals
- Skill gap assessment
Core Learning
- Live interactive classes
- AI-curated content
- Recorded sessions
Hands-on Practice
- Weekly assignments
- MCQ evaluations
- Module quizzes
Real Projects
- 3 live industry projects
- Portfolio building
- Case studies
Mentorship
- 1:1 doubt sessions
- Peer collaboration
- Expert feedback
Certification
- Exam preparation
- Practice dumps
- Industry-recognised certificate
Career Launch
- Resume crafting
- Mock interviews
- Job placement support
Key Projects
Available Course Schedules
Select a schedule that works best for you
Starts
10 Oct 2026
Time
09:30 AM – 12:30 PM
Duration
8 weeks
Starts
12 Oct 2026
Time
07:00 AM – 09:00 AM
Duration
8 weeks
Starts
17 Oct 2026
Time
02:00 PM – 05:00 PM
Duration
8 weeks
Starts
19 Oct 2026
Time
08:00 PM – 10:00 PM
Duration
8 weeks
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Certification Details
Microsoft Dynamics 365 Marketing Functional Consultant Associate MB-220 – Associate
- Exam Name
Microsoft Dynamics 365 Marketing Functional Consultant Associate MB-220 – Associate
- Duration
130 minutes
- Format
Multiple Choice & Multi-Response
- Passing Score
720 (Scale: 100–1000)
- Level
Associate
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Q1: What is MB-220 certification?
A: MB-220 validates skills to implement and manage Dynamics 365 Marketing, covering marketing automation, customer journeys, email campaigns, events, and analytics.
Q2: Who should take this course?
A: Marketing professionals, Dynamics consultants, and functional implementers seeking to build marketing automation expertise and prepare for the MB-220 exam.
Q3: Do I need coding skills?
A: No, the focus is on functional configuration; basic technical familiarity helps but programming is not required.
Q4: Is this certification difficult?
A: It is moderately challenging; practical experience and hands-on practice with Dynamics 365 Marketing improve success.
Q5: How does this integrate with other Microsoft tools?
A: It integrates with Customer Insights, Power Platform (Power Automate, Power BI), Customer Voice, Teams, and Sales for comprehensive engagement.
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Training & Development Center
91 Springboard Business Hub ,Madhapur LVS Arcade, 71, Jubilee Enclave, HITEC City, Hyderabad,India Telangana 500081
Pune
JastTech
Training & Development Center
Sr. No. 30/2/1, 3rd Floor, Above Rajrshi Shahu Bank & BOB Balaji Nagar, Dhankawadi, Katraj, Pune, Maharashtra 411043
Noida
JastTech
Training & Development Center
B 8, B Block, Sector 2, Noida, Metro Station Rd, near sector 15 Metro, Uttar Pradesh 201301
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