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MICROSOFT DYNAMICS 365
Microsoft Dynamics 365 Sales Functional Consultant Associate MB-210
5/5

Level

Advanced

Duration

8 weeks

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What is Microsoft Dynamics 365 Sales Functional Consultant Associate MB-210?

This comprehensive online course prepares learners for the Microsoft Dynamics 365 Sales Functional Consultant Associate (MB-210) certification and real-world consultant roles. You will gain hands-on expertise in configuring Dynamics 365 Sales to meet business requirements, manage end-to-end sales processes, and automate workflows using Microsoft Dataverse and Power Platform integrations. The curriculum begins with foundational concepts and navigational skills in the Sales Hub and evolves into advanced configuration of user interfaces, sales settings, and visualizations. You will learn how to manage core sales entities such as leads, opportunities, accounts, contacts, quotes, orders, and product catalogs. Additionally, the course covers configuring business process flows, sales territories, forecasting, sales accelerator, and integration with Microsoft 365 services including Outlook and Teams. With practical labs, scenario-based learning, and real case studies, you will be able to implement scalable CRM solutions, support sales teams with analytics and forecasting, and optimize performance with automation tools. By the end of this course, you’ll be ready to pass the MB-210 exam and excel as a Dynamics 365 Sales Functional Consultant.

Job Roles You Can Achieve

After completing this course

  • Solutions Architect
  • Technical Consultant
  • Implementation Specialist
  • System Administrator
  • IT Professional

Microsoft Dynamics 365 Sales Functional Consultant Associate MB-210 Curriculum

1
Module 01

Introduction to Dynamics 365 Sales

Understand Dynamics 365 Sales architecture, the role of a functional consultant, and key sales concepts. Get oriented with the Sales Hub and core navigation.

Sales overview and business value
Dynamics 365 Sales ecosystem
Sales Hub navigation and user roles
2
Module 02

Configure Dynamics 365 Sales

Learn foundational system configuration including organization settings, security, forms, views, and UI tailoring to align the platform with business requirements.

Configure model-driven apps
Create/modify forms and views
Configure UI components & Dataverse security
3
Module 03

Sales Settings & Processes

Configure sales territories, currencies, fiscal years, duplicate detection, business process flows, and playbooks to reflect structured sales processes.

Sales settings (territories, currencies)
Business process automation
Playbooks & duplicate detection rules
4
Module 04

Core Sales Features Management

Manage and execute core sales operations including accounts, contacts, leads, opportunities, quotes, orders, invoices, and pipeline management.

Create/manage accounts & contacts
Lead qualification & opportunity tracking
Quotes, orders, invoices management
5
Module 05

Product Catalog & Pricing Configuration

Understand how to define products, bundles, unit groups, price lists, and catalog structures essential for accurate sales quoting and order processing.

Products, bundles, and families
Price lists & unit groups
Lifecycle and pricing rules

Related Courses

Training Roadmap

Seven intentional milestones — from first session to dream job.

Onboarding

01
  • Meet your industry mentor
  • Define your goals
  • Skill gap assessment

Core Learning

02
  • Live interactive classes
  • AI-curated content
  • Recorded sessions

Hands-on Practice

03
  • Weekly assignments
  • MCQ evaluations
  • Module quizzes

Real Projects

04
  • 3 live industry projects
  • Portfolio building
  • Case studies

Mentorship

05
  • 1:1 doubt sessions
  • Peer collaboration
  • Expert feedback

Certification

06
  • Exam preparation
  • Practice dumps
  • Industry-recognised certificate

Career Launch

07
  • Resume crafting
  • Mock interviews
  • Job placement support

Key Projects

Hands-on experience with real-world scenarios designed for mastery.

Dynamics 365 Sales Lead-to-Opportunity Management System

This project focuses on designing and configuring an end-to-end lead management solution using Microsoft Dynamics 365 Sales. It manages the complete sales journey from lead capture to opportunity qualification and closure. Business rules are implemented to automate lead scoring, assignment, and qualification processes. Sales pipelines and business process flows are configured to ensure structured progression and visibility. The project reflects real-world sales operations used by enterprise sales teams.

Product Catalog, Pricing & Quote Management System

This project focuses on building a comprehensive product catalog and pricing framework using Microsoft Dynamics 365 Sales. It manages products, bundles, price lists, unit groups, and discount structures to support accurate quoting. Automated rules are applied for pricing calculations and quote generation. The system ensures consistency across sales transactions and improves sales efficiency. The project reflects real-world pricing and quotation workflows used by enterprise organizations.

Sales Performance Analytics & Forecasting System

This project focuses on implementing sales analytics and forecasting capabilities using Microsoft Dynamics 365 Sales and Power BI. It manages sales data visualization, pipeline tracking, and revenue forecasting across multiple sales teams. Dashboards and reports are configured to monitor KPIs, performance trends, and forecast accuracy. Automated insights support data-driven decision-making and sales planning. The project reflects real-world sales analytics practices used by enterprise businesses.

Available Course Schedules

Select a schedule that works best for you

Weekend

Starts

23 May 2026

Time

09:30 AM – 12:30 PM

Duration

8 weeks

Weekdays

Starts

25 May 2026

Time

07:00 AM – 09:00 AM

Duration

8 weeks

Weekend

Starts

30 May 2026

Time

02:00 PM – 05:00 PM

Duration

8 weeks

Weekdays

Starts

01 Jun 2026

Time

08:00 PM – 10:00 PM

Duration

8 weeks

Need a custom schedule?

Our team will craft the perfect batch for you.

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Certification Details

Microsoft Dynamics 365 Sales Functional Consultant Associate MB-210 – Associate

  • Exam Name

    Microsoft Dynamics 365 Sales Functional Consultant Associate MB-210 – Associate

  • Exam Code

    SAA-C03

  • Duration

    130 minutes

  • Format

    Multiple Choice & Multi-Response

  • Passing Score

    720 (Scale: 100–1000)

  • Level

    Associate

Certificate of Completion

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Top Interview Questions

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Frequently Asked FAQs

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Q1: What is the MB-210 certification?

A1: MB-210 is the Microsoft certification for Dynamics 365 Sales Functional Consultant Associate, validating skills in configuring, implementing and optimizing Dynamics 365 Sales.

Q2: Who should take this course?

A2: Ideal for functional consultants, CRM administrators, sales operations professionals, and IT staff supporting sales processes.

Q3: Do I need programming knowledge?

A3: No. The role focuses on configuration and business process design with low-code/ no-code tools; basic understanding of Power Platform helps but coding is not required.

Q4: What topics are covered in MB-210?

A4: Core topics include configuring Dynamics 365 Sales, managing core sales entities, sales visualizations, product catalog, forecasting, and integration with Microsoft 365 services.

Q5: What tools will I learn beyond the core system?

A5: You will learn integrations with Power BI, Outlook, Teams, LinkedIn Sales Navigator, and sales acceleration tools.

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