This project focuses on designing an enterprise-grade customer service management solution using Microsoft Power Platform. It manages end-to-end customer case lifecycles from issue creation to resolution. Power Apps and Dataverse are used for case management, Power Automate handles escalations and approvals, and Power BI provides real-time service analytics. Security roles and governance policies ensure data protection and compliance. The project reflects real-world customer support operations used by large enterprises.

This project focuses on building a scalable sales lead and opportunity management system using Microsoft Power Platform and Dynamics 365 integration. It automates lead capture, qualification, scoring, and opportunity tracking. Business rules and workflows drive automated follow-ups, approvals, and notifications. Power BI dashboards deliver insights into pipeline performance and sales forecasting. The project represents real-world sales processes implemented by enterprise sales organizations.

This project focuses on developing an automated procurement and vendor management system using Microsoft Power Platform. It manages the complete procurement lifecycle from vendor onboarding to purchase order approval and invoice tracking. Power Apps enable request and vendor management, Power Automate enforces approval workflows, and Dataverse ensures centralized data storage. Role-based security and governance policies are applied for compliance and audit readiness. The project mirrors real-world procurement workflows used by large enterprise organizations.